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FAQs
Service
How can we be sure you will remember all we have asked for?
How do we know that you won’t send someone else on the day?
Why are we different to other Mobile Disco companies?
Do you have any references/testimonials from previous customers?
Do you only provide discos?
How would you cope if you were ill and could not attend our function?
One of my guests suffers from epilepsy, do you use strobe lighting?
How about an emergency breakdown on the way to our event?
I've been told by my venue that my Disco must have full Public Liability Insurance and that all their equipment must be fully PAT tested?
How can we be sure you will remember all we have asked for?
Can we view you perform before we book?
Can you play background music during the meal?
Do you use old fashioned disco lighting such as wooden light screens, rope lights, police lights and traffic lights?
Do you have a Demo CD you could send us?
Do you use mist machines or smoke machines?
What do your disco systems look like?
Can I have Venue Paint without a disco as I'm having a band?
Our reception is in a marquee. How will the new Smoking law effect us?
What does public liability insurance cover us for?
If I book a package now to secure a date, can I add on some options within a few weeks once we had decided what we would like?
How quick will you respond to my email?
Music Library
Will you only bring the songs on my list on the night?
Will the music sound like it's coming from a computer?
Will there be gaps between songs on the computer?
I don't like using the internet. Is it going to be difficult to compile a playlist?
My email doesn't always work. What if I cant send my list to you in time?
What if my list is not working on the night?
How up to date is your music collection?
Can we still bring some of our own CD's for you to play?
Music
What music do you play?
How up to date is your music collection?
Why can’t we give you a complete list of songs to last the entire night, from start to finish?
Will you play ‘tacky’ songs such as The Birdie Song?
How do we organise our first dance?
You already have our first dance on your library, do we still need to supply it on a CD?
I can't find a Artist in the music library such as The Killers?
My venue has said that any DJ's using MP3's must have a ProDub license. Is this true?
Are you licensed to play MP3's ?
When do we have to finish making our play list by?
Logistics
How long do you take to set-up?
What time do you normally start?
How much power do you need?
How much space do you need?
What time do you normally finish?
Which areas do you cover?
Do you need to see the venue?
What time do you play the first dance?
What happens to our list if we are running late?
Can you setup the entertainment prior to our arrival at the venue?
The venue has a smoke detector system and a noise limiter fitted; will this affect you?
Do you charge extra to go upstairs?
We are holding our wedding recepiton in Dorset. Would that be a problem?
We may need to change our timings as we get nearer to the day, can we do this?
I am confused between the start time and the set up time. I would like evening entertainment to start at 8pm so what is the recommended set up time?
What do you mean by 'Set Up By Time' and how is this different to the Start Time?
DJ
What are your DJ’s like?
Do I have to supply your DJ with food etc?
What will you wear on the day?
We have a wide age group attending. Can you get them all dancing?
Do you accept play lists as we have some favourite songs we would like the DJ to play at our party?
Do you play the music very loud all night?
Will you keep talking on the microphone over the music all night?
Cost
Why don’t you have a set price list to send out?
When do I have to pay you the balance?
Why are we cheaper than some other discos?
Why do we cost more than some other Discos?
How much do you charge?
Do you charge extra for performing upstairs?
We want to pay our balance by cheque. Who should we make the cheque out to?
Can we pay our balance by Cheque?
Can we pay our balance via a bank transfer?
Is there a charge for using a credit card to make payment?
Booking
How far in advance should I book?
How can we find out if you are available on our date?
How can I book?
How much does it cost to book?
What happens if I want to cancel?
Do you charge a booking fee?