faqs

Can we make changes to our booking after we have booked?

Yes. You can change your booking as many times as you wish. You can make changes the venue address, start time, set up time & finish time. You can also change your package and options too. Just email us with your changes and we'll do the rest. You can also add options to your booking via this website by logging into your account and clicking on the 'add options' button

To login to your account now please click here

Certain changes may increase the cost of your order and certain changes may decrease the cost of your order

Changing the event date of your order attracts an administration charge of £35. Other charges may be incurred if you are moving your date from an off peak month to a peak month, such as moving from January to July, or from a Thursday to a Saturday. We can advise you of the cost difference (greater or lesser) before you make your decision

We produce our rota 2 weeks before the event date and hence certain changes (especially timings) cannot always be made with less than 2 weeks notice